James M
FAIR OAKS, CA | 2025 Chevrolet CorvetteNovember 5, 2025
Great experience. Super friendly.
Response from Oakland Chevrolet
November 6, 2025James, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
Chad M
ALAMEDA, CA | 2015 Chevrolet CruzeNovember 3, 2025
We previously decided to pay the premium for service at the dealership because we have found the diagnostics to be superior. This round of repairs makes me less sure we will continue with Oakland Chevrolet in the future. The work was generally good, except that we were asked to pay for a part in advance that turned out to be the wrong (and more expensive) part than needed. This is simply unacceptable for a dealership. This led to a delay in repair since another part needed to be ordered and we had left the car for a day and it ended up having no work done. We only have one car and it is a logistical challenge to leave our car for repair, especially if no work was ultimately done due to dealership error.
Response from Oakland Chevrolet
November 4, 2025Chad, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (510) 398-1200 so we can make your experience a positive one.
Christopher C
ORINDA, CA | 2020 Chevrolet Bolt EVNovember 1, 2025
My experience was very satisfactory: hospitable, friendly, efficient, professional. Chris
Response from Oakland Chevrolet
November 3, 2025Christopher, we appreciate you taking the time to leave us this feedback. Your satisfaction is important to us, so we want to sincerely thank you for choosing Oakland Chevrolet and we hope to see you again soon!
Noah O
OAKLAND, CA | 2023 Chevrolet Bolt EVOctober 22, 2025
They couldn’t find my appointment, but they got me in and out that day anyways. Noemi was very friendly and helpful. They mechanics did a good job on my car maintenance. Also, they found an easy solution to the key fob problem I was having. In addition, they let me do a late pick-up, since I had to work late. Last, they washed my car, which was a nice bonus!
Response from Oakland Chevrolet
October 23, 2025Noah, thank you for your kind review; we are happy to pass along your comments to the team here at Oakland Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
Dennis R
KENSIGNTON, CA | 2024 Chevrolet Equinox EVOctober 20, 2025
Service Advisor Diana veery helpful and informative.
Response from Oakland Chevrolet
October 21, 2025Thank you for your kind review; we are happy to pass along your comments to the team here at Oakland Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kenneth D
BERKELEY, CA | 2024 Buick EnvistaOctober 17, 2025
Very clear communication and friendly staff. They took great care of the car, they handled calling out the maintenance plan provider. It was easy. Thank you very much all !
Steven S
OAKLAND, CA | 2021 Chevrolet SuburbanOctober 16, 2025
Noemi Gutierrez was outstanding! I've been hoping to find her level of responsiveness in a service associate for quite some time. Clear, concise communication and feedback, and general care and concern for issues that plague my vehicle. My confidence with Oakland Chevrolet has risen dramatically.
William O
ALAMEDA, CA | 2017 Chevrolet VoltSeptember 25, 2025
It was a pleasant experience. Polite, knowledgeable, efficient.
Response from Oakland Chevrolet
September 28, 2025Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Rory F
OAKLAND, CA | 2017 Chevrolet VoltSeptember 17, 2025
I’m still waiting for an answer ! This dealership lacks passion ! Very frustrating to deal with them always had to call to see what was going on ! I would not recommend this dealership to anyone
Response from Oakland Chevrolet
September 17, 2025Rory, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Derrica O
CONCORD, CA | 2025 Chevrolet Equinox EVSeptember 15, 2025
Had a problem with a Kia I purchased from there brought it back and was quickly put into another newer model car
Response from Oakland Chevrolet
September 16, 2025We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
